Solutions/Services
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“Performance Management Systems too often fail to provide managers and employees with the skills and motivation they need to willingly apply these techniques throughout the year, rather than treating them as a ‘check-it-off’ administrative task.”
Measure Results:
- Linked Performance Management Systems™
- Employee, Customer and Supplier Viewpoint Survey
- Individual Assessment Instruments
See below for detailed information.
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Measure Results
Linked Performance Management Systems
How focused are your employees on top strategic priorities that will yield the highest return on investment of their time?
Shanker Inc. works with clients in the design and implementation of Linked Performance Management Systems™ (LPMS) to ensure that their human capital is consistently focused on areas in which it will yield the greatest return.
Services we provide:
- Development and redesign of job functions and competencies
- Manager training in behavioral interviewing skills
- Orientation of new hires
- Design and implementation of employee development programs
- Manager training in performance appraisal, performance coaching, salary discussions and disciplinary action
- Re-design of performance review systems, pay-for performance, reward and recognition systems and compensation
Employee, Customer & Supplier Viewpoint Surveys™
How accurately does your organization understand the behavior-directing perceptions of employees, customers and suppliers that will determine the company’s future performance?
Shanker Inc. works with clients to design and administer customized Viewpoint Surveys™ to let you know key stakeholder perceptions that will shape the future performance of the organization, including such key areas as market share growth, product differentiation, employee turnover, and threats to effective supplier partnering.
Services we provide:
- Strategic employee assessments
- Value-focused customer surveys
- Supplier and partner surveys
Individual Assessment Instruments
Shanker Inc. works with clients to design and implement assessment instruments that perceptively measure employee performance. These instruments give employees information and insights the otherwise would not have to improve their job performance. Our customized assessments allow clients to not only correct performance problems before they grow into a competitive disadvantage but also strengthen top performing employees.
Services we provide:
- Multi-rater/360 feedback instruments: design, interpretation, and coaching
- Special topic assessments: interpersonal skills, leadership strategy, etc
- Interaction-style profiles designed to positively influence relationships and reduce interpersonal conflict
- Selection and hiring instruments to measure candidate’s suitability as well as eligibility
- Live simulations and on the job observation checklists for “real life” competencies assessments
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