I have attended multiple Shanker Inc. training programs in the last 5 years, and they have been instrumental to my growth and success as a store manager in the luxury retail industry. Martin Shanker is a highly effective coach who can achieve remarkable and immediate results in driving sales and improving employee behaviors. Martin understands the complex world of luxury retail and is able to pinpoint specific behaviors in the workplace that increase employee self-awareness, resulting in permanent behavioral changes that result in double digit increase in sales. Our client recruitment and client retention rate saw an immediate 5% increase just one month after our associates have attended Martin’s training sessions. I am so grateful for Shanker Inc’s trainings and for Martin’s insights. The knowledge and skills I’ve learned from Martin Shanker has helped me become a more impactful leader and mentor to my team.