Learning and Development Programs

Relationship FIRST® Sales

Accelerate Sales

  • Relationship First ® Selling Skills 
  • Master Class: Selling High-Net-Worth Clients
  • Brand Building Negotiation TM Skills
  • B2B Sales Program: S.A.M. – Strategic Account Management™

Client Acquisition and Retention

  • Networking for New Clients
  • Engage to Acquire Clients  
  • Business Building Clienteling
  • Retail Hospitality

Managing Client Relationships

  • Neurosciences for Sales
  • Build Connection with EQ
  • Flexing to the Client: Interaction Style

Relationship FIRST®Retail Management

Managing Today’s Evolving Workforce

  • Manager As Mentor and Coach
  • Managing with Emotional Intelligence
  • Managing Multiple Generations
  • Neurosciences for Managing People
  • Managing High Performance Retail Teams

Prepare High Potentials for Their Next Position

  • New Store Managers
  • New Regional Managers
  • Strategic Thinking & Planning
  • Decision Making

Hiring the Best

  • Interviewing Skills
  • Competency Development

Relationship FIRST® Leadership

New Leaders

  • Managing Skills for New Leadership
  • Core Leadership Skills

Managing Change and Transformation

  • Leading Through Transition
  • The Authentic Leader
  • Leadership Mastery
  • Resiliency: Bouncing BACK from Challenges
  • Leading in Turbulent Times

Advanced Leadership Skills

  • Managing Skills for the New Luxury Landscape
  • The Inclusive Leader
  • Mastering Personal Leadership