Are You Leaving Revenue on the Table?

Are You Leaving Revenue on the Table?

Customer demand in the luxury sector is so robust that many sales advisors are selling transactionally and not applying core add-on skills. Do your sales teams have what it takes to… Sell beyond the ask? Short-term transactions threaten the long-term business....
Five Must-Have Skills for Todays Luxury Retail Manager

Five Must-Have Skills for Todays Luxury Retail Manager

In our Relationship FIRST™ management programs, we work with store managers from around the world. While the position has always been challenging, we have recently found a need for a shift in perspective to meet the complexities of today’s business environment. The...