“Martin Shanker is the pre-eminent expert in advising senior luxury industry executives on addressing patterns in evolving affluent consumer behavior. His insights and analysis shape luxury brands’ strategy for sales and training as well as understanding...
Adapting to the evolving luxury client is key and Martin Shanker of Shanker Inc. has been instrumental in helping navigate these changes at both Van Cleef & Arpels and Piaget. Having worked with Martin for more than 10 years — his training and coaching have helped...
“At Yves Saint Laurent I placed a big emphasis on client care. What Martin helped me achieve were dramatic results in all our stores! In outer markets we saw a 45% increase lasting for four months and subsequently resulting in a sustained 20% increase.”
The Shanker Inc. “Relationship FIRST Selling” is the true secret to convert sales and increase client retention. Martin gets to the essence of how an associate is able to connect and provide the client with an exceptional experience. He teaches and coaches precision...
Martin’s experience and expertise in the luxury retail sector is unmatched. He lives and breathes what he teaches every day. Having worked 15+ years or luxury brands such as Cartier, Chopard, Montblanc, and Tiffany & Co., I’ve partnered with many top-notch...
